Make Your Case: Work From Home

by Stephanie Heying Bach


Working from home as a telecommuter can be an extremely productive approach to generating the fruits of one’s occupational labor. The perks of missing the morning and evening commute, the opportunity to work uninterrupted and even the ability to raid the fridge for lunch, make the option of working from home extremely attractive to many professionals in consulting industries. Consultants are known to have a streak of independence and resourcefulness that can be enhanced when working from a home office.

Still, many of us have difficulty making the case for working from home to employers who just can’t seem to jump over that hurdle. Some organizations worry about loss of productivity. Some are concerned about the potential inability to stay connected or communicate with employees working offsite. Others worry about losing ‘face time’ across the board by having to grant this privilege to all if they approve the arrangement for one. Still others have always set the ‘cultural precedent’ of working only from the office and are reluctant to rock the status quo.

While not all jobs lend themselves to the possibility of telecommuting, a significant number of occupations, including many types of consultants, require a good amount of ‘heads-down’ tasks such as analysis, design, programming, report creation and interpretation, writing, and other brain-intensive tasks.

These tasks can be especially difficult for those of us who work in cubicles, noisy offices or other ‘community’ spaces, where distractions and interruptions are common. Busy and noisy offices may limit the free flow of thoughts and ideas. If you are one of these workers, you may have a solid case to make. But you may not be able to make it simply by walking into the boss’ office and asking for a change in location. Instead, take some time to prepare your case in the form of a report or ‘deliverable’.

  1. Analyze how you spend your time in the office. Consider the percentage of time you dedicate in a day or a week to face-to-face meetings versus the time you dedicate to brainy tasks done in solitude. Write a list or create a chart showing how you divide your time and which tasks would benefit from your ability to work without distraction. If, say, 20% of your time is dedicated to strategic thinking and communication, you might consider asking for one day—or 20% of your work week—to work from home to accomplish some of these tasks.
  2. Prepare for access. Consider the arrangements you may need to make to ensure you are accessible to your office team when you work from home. Will you need a dedicated phone line, wireless or high speed Internet access, VPN access or other tools? Detail the arrangements you will make in order to accommodate your office needs while you are telecommuting to put your boss at ease over concerns about your accessibility.
  3. Dedicate a work space. Consider whether you will be trading distractions in the office for distractions at home. Working at your kitchen counter while the rest of your household comes and goes may not be the best work arrangement. Detail your work space arrangement–and even include a photo of your digs—to ensure that your employer understands your workspace will be noise-free and interruptions unlikely. This lessens the possibility that your boss or coworkers will feel like you are working from a soccer field instead of a professional environment.
  4. Plan a schedule. Suggest that you dedicate specific days for working from your home office. For example, every Tuesday or every Friday, to combat concerns that your office team won’t know ‘when you will be in and when you won’t.’ Assure your boss that you will make your schedule available to your team, customers or others who may need to reach you in a workday. Adding your schedule to your Automatic Reply message in your email account, or adding your schedule to your email signature may be ways to communicate this message if needed. Consider the language that you will use in these communications.  ‘Working from my St Paul office’ may sound more professional than ‘Working from home’ to a broader audience.
  5. Monkey see/ monkey do. If you supervise employees on your own team, or are a core member of a larger work team, you should ensure your availability to them is the same as it would be if you were in the office. Consider their productivity/needs alongside your own so that you can determine the best schedule for the overall productivity of your group. If your normal office availability is 9-5, your telecommuting schedule should be the same. Detail this schedule in your ‘deliverable.’

If your boss still balks at the idea of a permanent work from home schedule, ask for a trial run to allow you the opportunity to demonstrate your productivity over a period of time. Many professionals find that the length of their work day remains the same, but working and production hours increase as they eliminate commuting time and daytime interruptions. You (and your boss) may find that you actually have the time to tackle some of those ‘evergreen’ projects you have been keeping for rainy days!

Stephanie Heying Bach is an accomplished professional with over 16 years of business and consulting experience, including: Web site development strategy, Web content strategy, Web content management and systems, Web marketing, usability testing, focus group facilitation, copywriting /editing, editorial planning, client/ project management, retail management and sales. Stephanie has a BA in Communication Studies and English from the University of Iowa and an MS degree in Communication Science from Northwestern University. Contact Stephanie at


  1. Nice job! Only thing I would add is that not everyone has the discipline to do it. If you can overcome the distractions of being home and treat it just like the office, you can get just as much if not more done at home!

  2. Good point, Mark – not everyone has the discipline, and not every job is right for telecommuting. Part of making a great case is knowing whether you can deliver on your end of the bargain!

  3. Terry Wallenhorst says:

    Nice article Stephanie. One additional point someone might consider when putting together a proposal is to think through the collaboration technologies available to them through their employer and how they can use them to support the virtual environment. If the the individual is a slow adopter of new technologies, they will be better positioned if they get up to speed on the tools prior to submitting the proposal. In the end, they could also position themselves as a ‘change agent’ for others in the company on how best to use the tools.

  4. Russell Maloney says:

    Stephanie, thanks for sharing. Your thoughts are well thought out. Ralph actually has posted a blog on this same topic with a similar slant to yours.

  5. Thanks Terry – This is a really good point, and one worth exploring — some companies are slow to adopt the technologies that support the virtual environment — providing an analysis and review of the various options available could also help make a case!

  6. Thanks Russ — I really do champion this kind of flexibility — I think a certain percentage of office face time is valuable for collaboration, and a certain amount of heads-down brain time valuable for production — finding the right balance between these is a great way for companies to ensure they are getting the ‘best’ from their talent.

  7. The Yahoo story has received plenty of UK coverage and there seems to be a slight backlash against home working in the media today. Having worked as a consultant for more than a decade I think it’s perfectly possible to run a company on a virtual basis, provided the attitude of staff is right – after all a company of office-bound malcontents won’t be very effective. Regular meetings provide the ‘glue’ and the rest is down to hiring the right people who can still be effective and motivated when operating from a primarily domestic environment.

  8. John Cooper says:

    This really captures the essence of home working, and the trust required on both sides to make it work effectively.

    We operate in both the UK and the US, and the level of flexibility home working offers means that I can dedicate more time to the US business, rather than limiting conversations to in the morning only for my US colleagues. It is only one example, but a benefit that can only be realised with this flexible approach.

    We have enough collaborative tools to enable this to happen seamlessly, and it is how you effectively use the tools at your disposable to make yourself as accessible as being in the office that counts.

    Self discipline is key though, and as mentioned previously, not everyone has that.

    There is even an environmental payback – each time I work from home is 90 miles not travelled in my car, and that can be calculated as part of my carbon offsetting!

  9. Another thing you can do is set goals and deadlines and stick to them. Say I will have X project done by a certain time and then do it. Update your manager frequently on what you are doing – let them see your progress, if it is possible – so they know you aren’t just lounging around. Give them evidence that you are producing more than you did when you were in the office.

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